This Shipping Policy applies to customers in the United Kingdom, United States, Canada, Australia, New Zealand, and European countries. Please read this policy carefully before placing your order.
Shipping & Processing Times
We strive to process and ship every order as quickly as possible.
- Order Processing: 1–2 Business Days (Monday–Friday)
- Estimated Delivery: 6–12 Business Days (Monday–Friday)
Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking information.
Order Tracking
A tracking number will be generated as soon as your order has been shipped. You can use this number to monitor your package throughout its journey.
Please note that tracking information may take 24–72 hours to appear after your order has been dispatched.
Tracking Issues
If you're experiencing problems with your tracking information or delivery status, we recommend contacting the shipping carrier first, as they have the most up-to-date information regarding your parcel.
If you still need assistance, please don't hesitate to contact our support team.
Delivery Delays
While most orders arrive within the estimated delivery timeframe, occasional delays due to customs processing, weather conditions, or carrier disruptions may occur.
If your order has not arrived 3 business days after the latest estimated delivery date, please contact us at:
Email: info@audreys-titanium.com
We'll be happy to investigate your shipment and assist you.
Multiple Shipments
To ensure faster delivery, orders containing multiple items may occasionally be shipped in separate packages from different fulfillment locations.
If you receive part of your order first, don't worry—the remaining items are usually delivered within 1–3 business days.
Shipping Destinations
We currently ship to:
- United Kingdom
- United States
- Canada
- Australia
- New Zealand
- Most European Countries
If you're unsure whether we ship to your location, please contact us before placing your order.
Questions?
If you have any questions regarding your shipment or delivery, please contact our customer support team.
Email: info@audreys-titanium.com
We're always happy to help.